Privacy Policy
Last Updated: 13/03/2024
Effective Date: 13/03/2024
Clean Trust (“us”, “we”, or “our”) operates the website www.cleantrust.co.uk (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR).
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
2. How We Collect Your Data
We collect data in the following ways:
- Information You Provide: You provide us with Personal Data when you fill out forms on our website, communicate with us via email, phone, or otherwise, or when you use our services.
- Automated Means: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and device information through the use of cookies and similar tracking technologies.
- Third-party Sources: We may receive information about you from third-party sources, such as business partners or publicly available sources.
3. Use of Your Data
We use your Personal Data for various purposes, including:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
4. Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent: You have given your consent for processing Personal Data for one or more specific purposes.
- Performance of a Contract: Provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
- Compliance with Legal Obligations: Processing Personal Data is necessary for compliance with a legal obligation to which Clean Trust is subject.
- Vital Interests: Processing Personal Data is necessary in order to protect your vital interests or of another natural person.
- Public Interest: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in Clean Trust.
- Legitimate Interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by Clean Trust or by a third party.
5. Retention of Your Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Your Data Protection Rights under GDPR
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The Right to Access, Update or Delete the Information We Have on You: Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The Right of Rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
- The Right to Object: You have the right to object to our processing of your Personal Data.
- The Right of Restriction: You have the right to request that we restrict the processing of your personal information.
- The Right to Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
8. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@cleantrust.co.uk
- By visiting this page on our website: www.cleantrust.co.uk
This Privacy Policy is effective as of 13/03.2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.